how to clean touch screen monitor? | FAVORPOS Guide

2025-05-12
Discover expert-backed steps on how to clean touch screen monitors in POS systems, optimize device hygiene, and prolong lifespan in professional settings.

How to Clean Touch Screen Monitor? Essential POS Best Practices

Cleaning a touch screen monitor is critical for POS system reliability and hygiene. Professionals need clear, safe procedures to avoid screen damage, ensure accuracy, and comply with health standards. This article answers the common question: How to clean touch screen monitor? with expert guidance and practical tips.

How to Clean Touch Screen Monitor: Step-by-Step Guidance

Why Regular Cleaning Matters

- Touch screens accumulate fingerprints, oils, and germs (NSF cited POS systems as high-touch surfaces).

- Dirty screens can cause poor touch response and spread contaminants.

- Regular cleaning extends device lifespan and maintains user experience.

Best Cleaning Materials

- Use a lint-free microfiber cloth.

- Commercially available screen-safe wipes are recommended.

- Avoid rough materials, paper towels, or tissues to prevent scratches.

Approved Cleaning Solutions

- Use 70-75% isopropyl alcohol or screen-approved cleaning sprays.

- Never apply liquid directly to the monitor; apply to cloth first.

- Avoid ammonia, bleach, or abrasive cleaners (see manufacturer guidelines, e.g., Elo Touch Solutions).

Step-by-Step Cleaning Process

1. Power Down the POS System

- Turn off the device and unplug if possible.

- This reduces risk of damage and static discharge.

2. Gently Wipe Surface

- Wipe using circular motions with a dampened microfiber cloth.

- Focus on high-touch areas—edges and center.

3. Remove Stubborn Marks

- For sticky spots, use slightly more dampened cloth.

- Never use sharp objects to scrape residue.

4. Dry the Screen

- Use a dry microfiber cloth to remove moisture and streaks.

- Ensure screen is fully dry before powering back on.

Expert Tips and Precautions

- Clean screens at shift changes or daily for high-traffic counters.

- Check with your POS provider for warranty-safe cleaning solutions.

- Do not over-wet cloths; moisture seepage can damage internal electronics.

- Train staff on cleaning protocols to ensure consistency.

Reliable Sources for Cleaning Guidance

- CDC guidelines recommend alcohol-based solutions for electronics.

- Manufacturers such as Verifone and NCR provide device-specific instructions.

- For further reading, see CDC (https://www.cdc.gov/infectioncontrol/guidelines/environmental/background/equipment.html).

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FAQ
For Restaurants & Cafes
How to update the menu or add new items?

After being equipped with the corresponding software, our POS machine allows you to easily update the menu through the backend management interface. You can add new items, modify prices or adjust the menu layout, and all changes will be reflected in the system in real time, ensuring that employees always have the latest menu information.

For company
How long the warranty do you offer?

We provide a 12-month warranty. The warranty period starts from the invoice date. 

For E-commerce
Can I manage multiple online stores from one system?

Yes, our POS system supports multi-location and multi-store management, allowing you to centrally manage all e-commerce operations.

For Solutions Retail
If there is a problem with the device, how can I contact your after-sales support?

You can contact our after-sales team by phone, email or online customer service. We provide 7x24 hours of technical support to ensure timely response and resolution of your problems.

For Government and Public
What support is provided after deployment?

We provide 24/7 technical support, regular hardware updates, hardware maintenance, and training resources to ensure your POS system remains operating efficiently.

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